The essence of making a good business introduction is connecting with the other person. The great poet, Maya Angelou, captures this notion succinctly: “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” While it is important to tell […]
Tag Archives: Selling Skill
Every business leader wants to see their business grow. All too often, the business owner that launched the business relies on their intuition to sustain it. While Operations professionals study process and collect data, rarely does that practice extend to the front office. Growing skills to build relationships, implement measures, and collect relevant data are […]
The only thing that separates lay people from sales professionals is that sales professionals receive incentives to be good at sales. Some people conclude that sales people are born with the gift of gab and scary, manipulative skills. But know this: all sales skills can be learned and all sales people are better at […]
It’s only July, and most everyone I meet is sick, if not distraught, with this campaign season. While I have seen glimpses of positive persuasion and leadership, most of the current news stories illustrate what we should not do as leaders. Personal attacks and political spin invariably make me stop listening. To be a great […]
Many clients seek my services when they lack customer focus and are not achieving the order growth they had planned for. One of the ironies I observe is that people, who lack customer focus, will often resist obtaining it. A symptom of being “unfocused” is the belief that if people were only aware of the […]
Donald Trump, love him or hate him, has captured the attention of the nation. While Mr. Trump’s empire has had booms and busts, he has always proven himself to be a master salesman. His campaign has benefited from his sales prowess; but it has also raised questions about his intentions with this campaign. In my […]
I have had a flood of people approach me lately bemoaning the difficulty of finding top sales personnel. Selling is difficult to master and people who have no sales experience often do not fully appreciate how valuable an asset a top salesperson is. Chances of making a good hire improve dramatically if one takes the […]