If I were to declare to this audience that it is the role of every manager to capitalize on strengths and shore up weakness, I would no doubt see and hear much indifference. But what distinguishes successful managers is the skill to identify which weaknesses are important to address. Organizations stagnate or even fail when managers […]
Category Archives: Personal Transformation
Whether the issue is preparing a business for sale or enabling the next generation to take over, managers increasingly find themselves wondering where the future leadership for an organization will come from. They may wonder, “When will Jim finally step up and take some leadership around here?” or “Will Susan be willing and able to […]
The essence of making a good business introduction is connecting with the other person. The great poet, Maya Angelou, captures this notion succinctly: “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” While it is important to tell […]
I have found in life that there are two groups of people: the Doers and the Servers. The Doers look inside themselves to decide what action they will take. The Servers look outside themselves to decide how to act. The simple lesson is, if you want to be successful, be a Server. Learning to be […]
What would you have to do to really change in 2017? We’re all filled with wishful thinking. But, what would it take to change attitude and those habitual behaviors? Amy Morin, in her book, “13 Things Mentally Strong People Don’t Do,” suggests that repeating mistakes is one of those behaviors mentally strong people don’t do. […]
The only thing that separates lay people from sales professionals is that sales professionals receive incentives to be good at sales. Some people conclude that sales people are born with the gift of gab and scary, manipulative skills. But know this: all sales skills can be learned and all sales people are better at […]
It’s only July, and most everyone I meet is sick, if not distraught, with this campaign season. While I have seen glimpses of positive persuasion and leadership, most of the current news stories illustrate what we should not do as leaders. Personal attacks and political spin invariably make me stop listening. To be a great […]
I enjoy speaking with teenagers about their ideas of career and success. In this sluggish economy where it is difficult for young people to find work, I often hear teenagers complain that success is a product of circumstance or luck. These young people perceive acceptance to a top school or an exciting job requires a […]
Many clients seek my services when they lack customer focus and are not achieving the order growth they had planned for. One of the ironies I observe is that people, who lack customer focus, will often resist obtaining it. A symptom of being “unfocused” is the belief that if people were only aware of the […]
The topic of sustainability has been a source of stress since the beginning of humanity. Around 600 B.C, Aesop wrote the fable of The Grasshopper and The Ant. The Grasshopper was the opportunist who lived for the day and enjoyed the summer sun while the Ant industriously stored food for the winter. The Greeks understood […]
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